Frequently Asked Questions (FAQs)

1. What is ZXQS?

ZXQS is your one-stop destination for shopping the latest trends, designs, and lifestyle products, including jewellery, apparel, home décor, and more. We strive to bring you high-quality products at affordable prices.

2. How can I place an order on ZXQS?

Placing an order is simple! Browse our website (shopzxqs.com), select the items you want, add them to your cart, and proceed to checkout. Follow the instructions to complete your purchase.

3. Do I need an account to shop on ZXQS?

Yes, creating an account is required to shop on ZXQS. It helps us provide you with a seamless shopping experience, track your orders, and offer personalized recommendations.

4. What payment methods does ZXQS accept?

We accept multiple payment methods, including credit cards, debit cards, UPI, and online wallets. All transactions are secure and encrypted to ensure your safety.

5. Does ZXQS offer free shipping?

Yes, we offer free shipping on orders above ₹1000 within India. For orders below ₹1000, a nominal shipping fee will apply, which will be calculated at checkout.

6. How long does delivery take?

Delivery times vary depending on your location. Typically, orders are delivered within 3-7 business days after dispatch. Processing takes 2-4 business days.

7. Can I track my order?

Yes, once your order has been shipped, you will receive a tracking number via email or SMS. Use this tracking number to check the status of your order on the courier's website or app.

8. What is ZXQS’s return and exchange policy?

We offer exchanges within 10 working days of receipt, provided the item is in new, unworn, and unaltered condition. Personalized jewellery and intimate apparel are not eligible for returns or exchanges. Please refer to our Returns Policy for more details.

9. Can I cancel my order?

Yes, you can cancel your order within 24 hours of placing it. Once the order is processed or dispatched, cancellations may no longer be possible.

10. What should I do if I receive a damaged or incorrect item?

If you receive a damaged or incorrect item, please contact our customer service team within 48 hours of receiving your order. Provide photos of the damaged or incorrect item, and we will resolve the issue promptly.

11. How can I contact ZXQS customer support?

You can reach our customer support team via:

• Email: cornerstaright@gmail.com
• Phone: +91-9175128432

12. Are my transactions secure on ZXQS?

Absolutely! All transactions on ZXQS are encrypted and secured using industry-standard protocols to ensure your personal and payment information is safe.

13. Does ZXQS offer gift wrapping or personalized messages?

Yes, we offer gift wrapping and the option to include personalized messages for select products. This option can be selected during checkout.

14. Does ZXQS ship internationally?

Currently, we only ship within India. Stay tuned for updates as we work on expanding our shipping options in the future.

15. What makes ZXQS unique?

ZXQS stands out for its curated collection of trendy and high-quality products, affordable pricing, and exceptional customer service. We constantly update our catalog to bring you the latest styles and designs.